Happy Production Coordinator

 

Your Mission

Happy Worker is a small entrepreneurial team with more to do than we have time for! The new teammate will lighten the crew’s workload and tackle under-supported areas so that Happy Worker can continue to spread happiness by bringing even more great toys to life!

• Production Coordination: Research, create, edit and proof a plethora of production related documents that help us make the best toys possible. E.g. toy specs, safety requirements, product blueprints, production guides, checklists, schedules, etc. Keep an eye on all pieces of the production puzzle so that everything falls into place at the right time.
• Communication: Clearly and concisely convey design and production goals through words, photos, and images. Manage projects through discussion and email with both our team and our overseas factory partners.
• Shipping and Logistics Management: Arrange, coordinate, track and troubleshoot the transportation of precious cargo (toys!). Prepare customs documentation and import paperwork.
• Quality Control: Ensure that our exceptionally high quality standards are maintained throughout all stages of prototyping, pre-production, and manufacturing; support all areas of QC, safety and compliance testing.
• Happy Production Partners: Ensure that our partners and vendors are treated fairly, and that everyone is happily focused on making great toys with sustainable manufacturing practices.
• Responsibilities: Note this is *not* a low impact role. The chosen candidate will have a large amount of responsibility and will lead numerous projects and initiatives. Please only apply if you thrive on responsibility and challenges!
• Cheerful Customer Service: Help our client happiness team respond to toy making inquiries by understanding project goals, preparing toy making schedules and participating in phone calls.
• Collaborative Team Member: Be a key part of a small, very busy, hard-working and energetic team. Our core team is in Toronto, with additional teammates and partners around the world.
• **Important: Servicing our clients and partners well and keeping projects on-schedule often means some evening and weekend work. You must be able to work evenings during time-sensitive projects to help support teams in other time zones.

Bonus Level Missions

• Web, Blog and Social Media: Help write exciting share-worthy articles, take photos, and post interesting content on our website, blog, and social media platforms.
• General Office Odd Tasks: We are a small team that is growing; which means that everyone pitches in to ensure all the not-so-fun-but-oh-so-important miscellaneous things get done.
• Constant Improving and Going Above and Beyond: Make everything that we do better!
• Happiness: Bring fun and happiness to all that you do!

Must-Have Experience + Talents

• Production/Manufacturing Familiarity: Some prior experience handling projects in a production-oriented environment; prior knowledge of production methods and materials.
• Expert Problem Solver: Able to find solutions to difficult challenges, exhibiting good judgment and making the impossible happen.
• Great with Numbers:  Knows how to calculate things like volume, imperial to metric conversions, and costs-per-unit. Can create and manage excel spreadsheets chock full of #'s and $'s. Enjoys both pi and pie, and knows which one works better à la mode.
• Geek Culture, Gaming, Toys and Collectibles: Appreciation for geek culture; be it gaming, comics, toys, collectibles, cosplay, comic-cons and more.  Tell us what you’re passionate about!
• Project Leadership Experience: Proven experience leading and managing projects; excited to be responsible for numerous projects and initiatives.
• Clear Communication Skills: Excellent oral and written communication skills; a detail-oriented writer who is able to simplify, focus and prioritize lengthy documents.
• Good with Graphics and Visuals: Prior experience with Adobe Suite or another flavor of graphics software. Creating visuals and diagrams, and combining graphics with copy.
• Detail-Driven Perfectionist: Great eye for fine details, backed up with an ability to remember lots o’ itty bitty features for dozens of projects without going cross-eyed; you ensure every “t” is crossed and “i” dotted.
• Master Organizer: Great at setting and managing priorities, task lists and schedules.
• Amateur Photographer: Enjoys taking photos and is comfortable tinkering with cameras and lighting.
• Tech Savviness: If you decide to apply, mention in your cover letter which software you know and love.
• Education: A post-secondary degree or diploma in something; always learning new things!
• Well Rounded, Versatile Work Experience: If you decide to apply, we’d appreciate seeing a resume that lists all of your previous work experiences – not just the recent positions or the ones you feel relate most to this role.
• Comfort in Fast-paced Environments: If you decide to apply, please take a moment in your cover letter to tell us about your busiest work experience.
• Some of Your Favorite Things: Please tell us about your favorite toy and your favorite snack food.
• Other Unique Talents: Please let us know what other specific talents or know-how you’d bring to Happy Worker. Anything goes!

More About the Role

• Employment Type: This is a full time, permanent position.
• Location: Toronto, Ontario. The Happy Worker HQ is downtown, at Richmond and Spadina. Our office is small, open-concept, and a little crazy.
• Start Date: The successful new team member may begin immediately, or within a couple weeks of being hired.
• Salary + Compensation: $38,000 - $42,000 depending on experience; benefits will be provided after one year.
• Office Hours: 9am – 6pm (or sometimes later) Monday to Friday. Servicing our clients well and keeping projects on-schedule often means some evening and weekend work.
• Your Team Leader: The new teammate will work with Robin who heads Production.

About Happy Worker

What We Do: Happy Worker designs and manufactures custom toys for many of the world’s greatest gaming, entertainment, and corporate brands.
Culture: Hardworking, communicative, reliable, fun, honest, self-critical, entrepreneurial, and family-like.
What Motivates Us: Making our next toy our best toy ever; spreading happiness to our clients, their fans, and everyone else we come in contact with; milkshakes.
Team Size: We currently have 5 full time staff in Toronto, and a bunch of part time and contract teammates in other locations. We will grow our in-office team to 8 to 10 members in 2016.
For More Info: www.happyworker.com

Applying to Become a Happy Worker

To apply for this happy mission, please send an e-mail with your resume and cover letter to teammate@happyworker.com with the subject line: “I’d like to be a Happy Production Coordinator!”. Please also include links or sneak peeks to anything else you're really proud of. Pretty please ensure email is less than 10 MB.

In your cover letter, please answer the following 4 bonus questions:

1. What are at least 2 things you would do to improve this job posting?
2. Where do you see yourself in 2-3 years?
3. Outside of school, how do you improve your skills and knowledge?
4. Describe a situation where you “went the extra mile” or performed beyond expectations.

Note: Again, this is *not* a low impact position. Please only apply if you truly enjoy challenges!